"We're seeing a major miscommunication happening between employees and employers," said Robert A. Funk, CEO of Express. "Employers are not recognizing that they have a retention problem, while employees are not only open to new job opportunities, but actively seeking them."
Less than half of Americans are satisfied with their jobs and when employers lose touch with their employees, they can see a rise in turnover, dissatisfied workers, decreased morale, lost productivity, and diminished profitability.
Motivational speaker Walter Bond recently spoke to Express about accountability and what it takes to be a strong leader, stating that it's up to both the employee and employer to keep lines of communication open.
"As a company leader you cannot micromanage," Bond said. "If you allow employees to own what they do, they'll take better care of it."
Express' survey also found that 79 percent of leaders report over half of their employees are looking to be rewarded and 68 percent say more than half of their employees are looking for more pay. However, only 17 percent of businesses have recently reinstated previous pay levels or raises.
"Strong leadership is imperative right now," Funk said. "Employers need to take advantage of the many resources available, including flexible staffing, hiring assistance and various training programs."