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Home News USA Survey: 85% of Reviews by Retirees Using a Health Insurance Exchange Are Positive


Survey: 85% of Reviews by Retirees Using a Health Insurance Exchange Are Positive
added: 2010-08-13

The reviews are in, and retirees give the thumbs up to health insurance exchanges. In an independent survey of 443 retirees who use a health insurance exchange to compare and choose private individual Medicare and supplement plans, 85% of their reviews were positive. Top-rated responses were:

- Health insurance exchanges are a welcome addition to the U.S. health insurance system; and

- Everyone should have access to a health insurance exchange.

When asked the most appealing aspect of health insurance exchanges, the number one cited answer was “Exchanges make it easier to compare and select plans that meet my needs and budget.”

The survey was fielded in June and July 2010 by Extend Health, Inc., which operates the largest private Medicare exchange in the country at www.ExtendHealth.com.

“Our retiree customers are at the leading edge of what is next in healthcare – individuals with access to health insurance through an exchange,” said Bryce Williams, CEO of Extend Health. “These survey results suggest that the exchanges authorized by health care reform legislation passed earlier this year will be greeted with enthusiasm when they go into operation for individuals and small businesses in 2014.”

The questions and detailed results from the survey are as follows:

Based on what you know about health insurance exchanges, which of the following statements is true?
(Select all that apply.)


Health insurance exchanges are a welcome addition to the U.S. health insurance system 28%

Everyone should have access to a health insurance exchange 24%

I prefer to purchase my private Medicare plans through an exchange 21%

I wish my employer had allowed me to select and enroll in health insurance plans through an exchange when I was an active employee 12%

Health insurance exchanges are unnecessary, adding little or nothing of value to our health insurance system 10%

None of the above 5%

Total %/responses 100%

What is the most appealing aspect of purchasing health insurance through an exchange?
(Please select one.)


Easier to compare and select a plan that meets my needs and budget 47%

Easier to enroll in the plan I choose 14%

More choice 6%

Lower cost 3%

None of the above 13%

I don’t know 17%


Source: Business Wire

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